{"id":77482,"date":"2024-01-31T18:14:13","date_gmt":"2024-01-31T17:14:13","guid":{"rendered":"https:\/\/home.heredis.com\/?page_id=77482"},"modified":"2026-11-10T13:27:21","modified_gmt":"2026-11-10T12:27:21","slug":"kontaktieren-sie-unseren-kundendienst-fu","status":"publish","type":"page","link":"https:\/\/home.heredis.com\/de\/kontaktieren-sie-unseren-kundendienst-fu\/","title":{"rendered":"[draft]Kontaktieren Sie unseren Kundendienst (form. unique)"},"content":{"rendered":"<div class=\"wpb-content-wrapper\" id=\"wpb-content-root\"><p>[vc_row][vc_column]<div class=\"eut-element eut-slogan eut-align-left\" style=\"\"><h1 class=\"eut-slogan-title eut-align-left eut-title-no-line\"><span>Wir sind da, um Ihnen zu helfen!<\/span><\/h1>  <p class=\"eut-leader-text\">Unsere virtuelle Assistentin Dominique bearbeitet Ihre Anliegen rund um die Uhr. Sollte Ihre Anfrage komplexer sein, wird sie automatisch an unsere Mitarbeiter weitergeleitet.<\/p><\/div>[\/vc_column][\/vc_row][vc_row][vc_column width=&#8220;1\/4&#8243;][vc_column_text animation_delay=&#8220;200&#8243;]\u26a1 Sofortige Hilfe bei Standardfragen[\/vc_column_text][\/vc_column][vc_column width=&#8220;1\/4&#8243;][vc_column_text animation_delay=&#8220;200&#8243;]\ud83d\udd52 Rund um die Uhr erreichbar[\/vc_column_text][\/vc_column][vc_column width=&#8220;1\/4&#8243;][vc_column_text animation_delay=&#8220;200&#8243;]\u2705 Automatische Weiterleitung an unser Fachteam[\/vc_column_text][\/vc_column][vc_column width=&#8220;1\/4&#8243;][vc_column_text animation_delay=&#8220;200&#8243;]\ud83d\udca1 Alle Ihre Fragen zu Heredis[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_empty_space]<div class=\"eut-element eut-hr \" style=\"\"><div class=\"eut-line-divider\"><\/div><\/div>[\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text animation_delay=&#8220;200&#8243;]<\/p>\n<h3><b>Schreiben Sie uns \u00fcber eines der folgenden Formulare:<\/b><\/h3>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column width=&#8220;1\/4&#8243;]<div class=\"eut-element eut-image eut-align-left\" style=\"\"><img loading=\"lazy\" decoding=\"async\" width=\"474\" height=\"837\" src=\"https:\/\/i0.wp.com\/home.heredis.com\/wp-content\/uploads\/2026\/05\/image-cnt3b.png?fit=474%2C837&amp;ssl=1\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/i0.wp.com\/home.heredis.com\/wp-content\/uploads\/2026\/05\/image-cnt3b.png?w=474&amp;ssl=1 474w, https:\/\/i0.wp.com\/home.heredis.com\/wp-content\/uploads\/2026\/05\/image-cnt3b.png?resize=170%2C300&amp;ssl=1 170w\" sizes=\"auto, (max-width: 474px) 100vw, 474px\" \/><\/div>[\/vc_column][vc_column width=&#8220;3\/4&#8243;]\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f84353-o2\" lang=\"de-DE\" dir=\"ltr\" data-wpcf7-id=\"84353\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/de\/wp-json\/wp\/v2\/pages\/77482#wpcf7-f84353-o2\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Kontaktformular\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"84353\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.7\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"de_DE\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f84353-o2\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/><input type=\"hidden\" name=\"_wpcf7cf_hidden_group_fields\" value=\"[]\" \/><input type=\"hidden\" name=\"_wpcf7cf_hidden_groups\" value=\"[]\" \/><input type=\"hidden\" name=\"_wpcf7cf_visible_groups\" value=\"[]\" \/><input type=\"hidden\" name=\"_wpcf7cf_repeaters\" value=\"[]\" \/><input type=\"hidden\" name=\"_wpcf7cf_steps\" value=\"{}\" \/><input type=\"hidden\" name=\"_wpcf7cf_options\" value=\"{&quot;form_id&quot;:84353,&quot;conditions&quot;:[{&quot;then_field&quot;:&quot;gp_win&quot;,&quot;and_rules&quot;:[{&quot;if_field&quot;:&quot;menu-129&quot;,&quot;operator&quot;:&quot;equals&quot;,&quot;if_value&quot;:&quot;Windows&quot;}]},{&quot;then_field&quot;:&quot;gp_mac&quot;,&quot;and_rules&quot;:[{&quot;if_field&quot;:&quot;menu-129&quot;,&quot;operator&quot;:&quot;equals&quot;,&quot;if_value&quot;:&quot;macOS&quot;}]},{&quot;then_field&quot;:&quot;gp_android&quot;,&quot;and_rules&quot;:[{&quot;if_field&quot;:&quot;menu-129&quot;,&quot;operator&quot;:&quot;equals&quot;,&quot;if_value&quot;:&quot;Android&quot;}]},{&quot;then_field&quot;:&quot;gp_iOS&quot;,&quot;and_rules&quot;:[{&quot;if_field&quot;:&quot;menu-129&quot;,&quot;operator&quot;:&quot;equals&quot;,&quot;if_value&quot;:&quot;iOS&quot;}]},{&quot;then_field&quot;:&quot;gpe-desc&quot;,&quot;and_rules&quot;:[{&quot;if_field&quot;:&quot;menu-239&quot;,&quot;operator&quot;:&quot;equals&quot;,&quot;if_value&quot;:&quot;Ich habe ein Problem mit meiner Lizenz oder meinem Heredis-Konto.&quot;}]},{&quot;then_field&quot;:&quot;gp_npml&quot;,&quot;and_rules&quot;:[{&quot;if_field&quot;:&quot;menu-239&quot;,&quot;operator&quot;:&quot;equals&quot;,&quot;if_value&quot;:&quot;Ich habe ein Problem mit meiner Lizenz oder meinem Heredis-Konto.&quot;}]},{&quot;then_field&quot;:&quot;gp_os_vers&quot;,&quot;and_rules&quot;:[{&quot;if_field&quot;:&quot;menu-239&quot;,&quot;operator&quot;:&quot;equals&quot;,&quot;if_value&quot;:&quot;Ich habe ein Problem mit meiner Lizenz oder meinem Heredis-Konto.&quot;}]},{&quot;then_field&quot;:&quot;gp_hr_vers&quot;,&quot;and_rules&quot;:[{&quot;if_field&quot;:&quot;menu-239&quot;,&quot;operator&quot;:&quot;equals&quot;,&quot;if_value&quot;:&quot;Ich habe ein Problem mit meiner Lizenz oder meinem Heredis-Konto.&quot;}]}],&quot;settings&quot;:{&quot;animation&quot;:&quot;yes&quot;,&quot;animation_intime&quot;:200,&quot;animation_outtime&quot;:200,&quot;conditions_ui&quot;:&quot;normal&quot;,&quot;notice_dismissed&quot;:false,&quot;repeater_remove_button&quot;:&quot;bottom&quot;,&quot;notice_dismissed_rollback-cf7-5.9.5&quot;:true,&quot;notice_dismissed_rollback-cf7-5.9.6&quot;:true,&quot;notice_dismissed_update-cf7-6.0&quot;:true,&quot;notice_dismissed_update-cf7-6.0.1&quot;:true,&quot;notice_dismissed_update-cf7-6.0.3&quot;:true,&quot;notice_dismissed_rollback-cf7-6.0.5&quot;:true,&quot;notice_dismissed_rollback-cf7-6.0.6&quot;:true}}\" \/><input type=\"hidden\" name=\"_wpcf7_recaptcha_response\" value=\"\" \/>\n<\/fieldset>\n<div data-id=\"gp_npml\" data-orig_data_id=\"gp_npml\"  class=\"\" data-class=\"wpcf7cf_group\"><span class=\"wpcf7-form-control-wrap\" data-name=\"text-484\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Ihr Vor- und Nachname\" value=\"\" type=\"text\" name=\"text-484\" \/><\/span>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"email-851\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Ihre E-Mail-Adresse\" value=\"\" type=\"email\" name=\"email-851\" \/><\/span>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"menu-287\"><select class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"menu-287\"><option value=\"Software auf Franz\u00f6sisch\">Software auf Franz\u00f6sisch<\/option><option value=\"Software auf Englisch\">Software auf Englisch<\/option><option value=\"Software auf Deutsch\">Software auf Deutsch<\/option><\/select><\/span><\/div>\n<span data-id=\"gp_os_vers\" data-orig_data_id=\"gp_os_vers\"  class=\"\" data-class=\"wpcf7cf_group\"><span class=\"wpcf7-form-control-wrap\" data-name=\"menu-129\"><select class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required menu129\" aria-required=\"true\" aria-invalid=\"false\" name=\"menu-129\"><option value=\"\">Ihr Betriebssystem<\/option><option value=\"Windows\">Windows<\/option><option value=\"macOS\">macOS<\/option><option value=\"Android\">Android<\/option><option value=\"iOS\">iOS<\/option><\/select><\/span><\/span><span data-id=\"gp_win\" data-orig_data_id=\"gp_win\"  class=\"\" data-class=\"wpcf7cf_group\"><span class=\"wpcf7-form-control-wrap\" data-name=\"menu-130\"><select class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required menu130\" aria-required=\"true\" aria-invalid=\"false\" name=\"menu-130\"><option value=\"\">Windows-Version<\/option><option value=\"Windows 11\">Windows 11<\/option><option value=\"Windows 10\">Windows 10<\/option><option value=\"\u00c4ltere Versionen\">\u00c4ltere Versionen<\/option><\/select><\/span><\/span><span data-id=\"gp_mac\" data-orig_data_id=\"gp_mac\"  class=\"\" data-class=\"wpcf7cf_group\"><span class=\"wpcf7-form-control-wrap\" data-name=\"menu-131\"><select class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required menu131\" aria-required=\"true\" aria-invalid=\"false\" name=\"menu-131\"><option value=\"\">MacOS-Version<\/option><option value=\"Golden Gate 27\">Golden Gate 27<\/option><option value=\"Tahoe 26\">Tahoe 26<\/option><option value=\"Sequoia 15\">Sequoia 15<\/option><option value=\"Sonoma 14\">Sonoma 14<\/option><option value=\"Ventura 13\">Ventura 13<\/option><option value=\"Monterey 12\">Monterey 12<\/option><option value=\"Big Sur 11\">Big Sur 11<\/option><option value=\"Catalina 10.15\">Catalina 10.15<\/option><option value=\"\u00c4ltere Versionen\">\u00c4ltere Versionen<\/option><\/select><\/span><\/span><span data-id=\"gp_android\" data-orig_data_id=\"gp_android\"  class=\"\" data-class=\"wpcf7cf_group\"><span class=\"wpcf7-form-control-wrap\" data-name=\"menu-132\"><select class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required menu132\" aria-required=\"true\" aria-invalid=\"false\" name=\"menu-132\"><option value=\"\">Android-Version<\/option><option value=\"Android 17\">Android 17<\/option><option value=\"Android 16\">Android 16<\/option><option value=\"Android 15\">Android 15<\/option><option value=\"Android 14\">Android 14<\/option><option value=\"Android 13\">Android 13<\/option><option value=\"Android 9 bis 12\">Android 9 bis 12<\/option><option value=\"Android 8 und \u00e4lter\">Android 8 und \u00e4lter<\/option><\/select><\/span> <\/span> <span data-id=\"gp_iOS\" data-orig_data_id=\"gp_iOS\"  class=\"\" data-class=\"wpcf7cf_group\"><span class=\"wpcf7-form-control-wrap\" data-name=\"menu-133\"><select class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required menu133\" aria-required=\"true\" aria-invalid=\"false\" name=\"menu-133\"><option value=\"\">iOS-Version<\/option><option value=\"iOS 27\">iOS 27<\/option><option value=\"iOS 26\">iOS 26<\/option><option value=\"iOS 18\">iOS 18<\/option><option value=\"iOS 17\">iOS 17<\/option><option value=\"iOS 16\">iOS 16<\/option><option value=\"iOS 14 bis 15\">iOS 14 bis 15<\/option><option value=\"iOS 13 und \u00e4lter\">iOS 13 und \u00e4lter<\/option><\/select><\/span><\/span><span data-id=\"gp_hr_vers\" data-orig_data_id=\"gp_hr_vers\"  class=\"\" data-class=\"wpcf7cf_group\"><span class=\"wpcf7-form-control-wrap\" data-name=\"menu-235\"><select class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required menu235\" aria-required=\"true\" aria-invalid=\"false\" name=\"menu-235\"><option value=\"\">Heredis-Version<\/option><option value=\"Ich habe Heredis noch nicht\">Ich habe Heredis noch nicht<\/option><option value=\"Heredis 2027\">Heredis 2027<\/option><option value=\"Heredis 2027 Demo\">Heredis 2027 Demo<\/option><option value=\"Heredis 2026\">Heredis 2026<\/option><option value=\"Heredis 2025\">Heredis 2025<\/option><option value=\"\u00c4ltere Versionen\">\u00c4ltere Versionen<\/option><\/select><\/span><\/span><span class=\"wpcf7-form-control-wrap\" data-name=\"menu-239\"><select class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required menu239\" aria-required=\"true\" aria-invalid=\"false\" name=\"menu-239\"><option value=\"\">W\u00e4hlen Sie den Grund Ihrer Anfrage<\/option><option value=\"Ich habe eine Frage zu den Produkten, Preisen oder meiner Bestellung.\">Ich habe eine Frage zu den Produkten, Preisen oder meiner Bestellung.<\/option><option value=\"Ich habe ein Problem mit meiner Lizenz oder meinem Heredis-Konto.\">Ich habe ein Problem mit meiner Lizenz oder meinem Heredis-Konto.<\/option><option value=\"Ich habe eine Frage zu einer Funktion oder brauche technischen Support.\">Ich habe eine Frage zu einer Funktion oder brauche technischen Support.<\/option><\/select><\/span><span data-id=\"gpe-desc\" data-orig_data_id=\"gpe-desc\" data-clear_on_hide class=\"\" data-class=\"wpcf7cf_group\"><span class=\"wpcf7-form-control-wrap\" data-name=\"textarea-552\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea\" aria-invalid=\"false\" placeholder=\"Bitte beschreiben Sie Ihre Anfrage hier genau.\" name=\"textarea-552\"><\/textarea><\/span><\/span>\n<div><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Absenden\" \/><\/div>\n<div>\n<button type=\"button\" id=\"custom-chat-button3\" style=\"\n    background-color: #99e171;\n    margin: 0px;\n    display: inline-block;\n    border: 2px solid transparent;\n    cursor: pointer;\n    text-align: center;\n    vertical-align: middle;\n    line-height: 100%;\">Mit der virtuellen Assistentin \nDominique sprechen \n<\/button><\/div>\n<!-- Message placeholder -->\n<div id=\"chatbot-message3DE\" style=\"margin-top: 10px; color: #777; font-size: 10px ; display: none;\"><!-- Button -->\n<\/div>\n<div>\n<button type=\"button\" id=\"custom-chat-button4\" style=\"\n    background-color: #eb34d6;\n    margin: 0px;\n    display: inline-block;\n    border: 2px solid transparent;\n    cursor: pointer;\n    text-align: center;\n    vertical-align: middle;\n    line-height: 100%;\">Mit der kommerziellen Assistentin\nDominique sprechen \n<\/button><\/div>\n<!-- Message placeholder -->\n<div id=\"chatbot-message4DE\" style=\"margin-top: 10px; color: #333; font-size: 10px ; display: none;\"><!-- Button -->\n<\/div>\n<!-- Uses WordPress's own jQuery (no second copy loaded) and is scoped to THIS form only -->\n<script>\n(function () {\n  function init() {\n    const $ = window.jQuery;\n    const chatButton3 = document.getElementById('custom-chat-button3');\n    const form = chatButton3 ? chatButton3.closest('form') : null;\n    if (!$ || !form) return;\n    const $form = $(form);\n\n    function unloadChatbotsDE() {\n      \/\/ Remove scripts (both chatbot loaders use the same id)\n      const s = document.getElementById('cobbai-chat-init-script');\n      if (s) s.remove();\n      \/\/ Remove iframe\n      const iframe = document.getElementById('cobbai-chat-iframe');\n      if (iframe) iframe.remove();\n      \/\/ Reset flags\n      window.chatbot3Loaded = false;\n      window.chatbot4Loaded = false;\n    }\n\n    function loadChatbot(chatId, flag) {\n      if (window[flag]) return;\n      window[flag] = true;\n      const config = { chat_id: chatId, hd_requester_locale: \"de\" };\n      const script = document.createElement('script');\n      script.id = 'cobbai-chat-init-script';\n      const chatParameters = new URLSearchParams(config).toString();\n      script.src = `https:\/\/heredis.cobbai.com\/connectors\/chats\/conversations\/init?${chatParameters}`;\n      script.async = true;\n      document.head.appendChild(script);\n    }\n\n    function expandWhenReady() {\n      \/\/ Wait for iframe to appear then expand\n      const poll = setInterval(function () {\n        if (document.getElementById('cobbai-chat-iframe')) {\n          clearInterval(poll);\n          window.postMessage({ action: 'expandChat' }, '*');\n        }\n      }, 100);\n      setTimeout(function () { clearInterval(poll); }, 5000);\n    }\n\n    function resetOSFields() {\n      $form.find('.menu129, .menu130, .menu131, .menu132, .menu235').each(function () {\n        $(this).val($(this).find('option:first').val()).trigger('change');\n      });\n    }\n\n    function evaluateMenuSelectionsDE() {\n      const val = $form.find('.menu239').val();\n      const isTechnical = val === \"Ich habe eine Frage zu einer Funktion oder brauche technischen Support.\";\n      const isCommercial = val === \"Ich habe eine Frage zu den Produkten, Preisen oder meiner Bestellung.\";\n      const isEmpty = !val;\n\n      if (isTechnical || isCommercial || isEmpty) {\n        resetOSFields();\n      }\n\n      $form.find('#custom-chat-button3').hide();\n      $form.find('#custom-chat-button4').hide();\n      \/\/ .wpcf7-submit is the class CF7 always puts on its submit button\n      $form.find('.wpcf7-submit').toggle(val === \"Ich habe ein Problem mit meiner Lizenz oder meinem Heredis-Konto.\");\n\n      const messageDiv3 = $form.find('#chatbot-message3DE')[0];\n      const messageDiv4 = $form.find('#chatbot-message4DE')[0];\n\n      if (isTechnical) {\n        unloadChatbotsDE();\n        loadChatbot(\"1:xOKDD&4\", 'chatbot3Loaded');\n        expandWhenReady();\n        if (messageDiv3) {\n          messageDiv3.style.whiteSpace = \"pre-line\";\n          messageDiv3.style.display = \"block\";\n          messageDiv3.innerHTML = `<span style=\"font-size:22px\"><span style=\"color:#57a12d; font-weight:bold;\">Klicken Sie auf den gr\u00fcnen Button<\/span> unten rechts auf Ihrem Bildschirm, um das Gespr\u00e4ch zu beginnen &nbsp <svg width=\"240\" height=\"120\" viewBox=\"0 0 680 320\" style=\"vertical-align:top;\">\n  <defs>\n    <marker id=\"arr4\" viewBox=\"0 0 10 10\" refX=\"8\" refY=\"5\" markerWidth=\"6\" markerHeight=\"6\" orient=\"auto-start-reverse\">\n      <path d=\"M2 1L8 5L2 9\" fill=\"none\" stroke=\"#57a12d\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n    <\/marker>\n  <\/defs>\n  <path d=\"M 00 40 C 310 00, 420 60, 480 140 C 540 220, 560 260, 580 290\" fill=\"none\" stroke=\"#57a12d\" stroke-width=\"15\" stroke-linecap=\"round\" marker-end=\"url(#arr4)\"\/>\n<\/svg><\/span>`;\n        }\n        if (messageDiv4) messageDiv4.style.display = \"none\";\n\n      } else if (isCommercial) {\n        unloadChatbotsDE();\n        loadChatbot(\"1+RUt74B39YV[10\", 'chatbot4Loaded');\n        expandWhenReady();\n        if (messageDiv4) {\n          messageDiv4.style.whiteSpace = \"pre-line\";\n          messageDiv4.style.display = \"block\";\n          messageDiv4.innerHTML = `<span style=\"font-size:22px\"><span style=\"color:#319e7d; font-weight:bold;\">Klicken Sie auf den gr\u00fcnen Button<\/span> unten rechts auf Ihrem Bildschirm, um das Gespr\u00e4ch zu beginnen &nbsp <svg width=\"240\" height=\"120\" viewBox=\"0 0 680 320\" style=\"vertical-align:top;\">\n  <defs>\n    <marker id=\"arr5\" viewBox=\"0 0 10 10\" refX=\"8\" refY=\"5\" markerWidth=\"6\" markerHeight=\"6\" orient=\"auto-start-reverse\">\n      <path d=\"M2 1L8 5L2 9\" fill=\"none\" stroke=\"#319e7d\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n    <\/marker>\n  <\/defs>\n  <path d=\"M 00 40 C 310 00, 420 60, 480 140 C 540 220, 560 260, 580 290\" fill=\"none\" stroke=\"#319e7d\" stroke-width=\"15\" stroke-linecap=\"round\" marker-end=\"url(#arr5)\"\/>\n<\/svg><\/span>`;\n        }\n        if (messageDiv3) messageDiv3.style.display = \"none\";\n\n      } else {\n        unloadChatbotsDE();\n        if (messageDiv3) messageDiv3.style.display = \"none\";\n        if (messageDiv4) messageDiv4.style.display = \"none\";\n      }\n    }\n\n    evaluateMenuSelectionsDE(); \/\/ Check on page load\n\n    $form.on('change', '.menu239', evaluateMenuSelectionsDE);\n\n    \/\/ Re-evaluate after CF7 resets the form (after a successful send)\n    document.addEventListener('wpcf7reset', function (e) {\n      if (form.contains(e.target) || e.target.contains(form)) {\n        evaluateMenuSelectionsDE();\n      }\n    });\n  }\n\n  if (document.readyState === 'loading') {\n    document.addEventListener('DOMContentLoaded', init);\n  } else {\n    init();\n  }\n})();\n<\/script><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n[vc_column_text animation_delay=&#8220;200&#8243;]<em><span style=\"font-weight: 250;\">Eine Frage zum Schutz Ihrer personenbezogenen Daten und Ihren Rechten? Lesen Sie unsere <\/span><a href=\"https:\/\/home.heredis.com\/de\/richtlinien\/#1460126489162-98552b59-c979\"><span style=\"font-weight: 250;\">Datenschutzerkl\u00e4rung<\/span><\/a> <span style=\"font-weight: 250;\">oder kontaktieren Sie uns \u00fcber meinedaten@heredis.com.<\/span><\/em>[\/vc_column_text]<div class=\"eut-element eut-hr \" style=\"\"><div class=\"eut-line-divider\"><\/div><\/div>[\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text animation_delay=&#8220;200&#8243;]<\/p>\n<h3><b>Finden Sie Ihre Anwort auf andere Art und Weise:<\/b><\/h3>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column width=&#8220;1\/3&#8243;][vc_column_text animation_delay=&#8220;200&#8243;]<\/p>\n<h4>Online-Hilfecenter<\/h4>\n<h5><span style=\"font-weight: 400;\">Suchen Sie den spezifischen Artikeln unserer umfangreichen <\/span><a href=\"https:\/\/help.heredis.com\/de\/\">Knowledge Base<\/a>.<\/h5>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8220;1\/3&#8243;][vc_column_text animation_delay=&#8220;200&#8243;]<\/p>\n<h4>Heredis-Community<\/h4>\n<h5><i class=\"fa fa-comments-o\" aria-hidden=\"true\"><\/i><span style=\"font-weight: 400;\"> Das <\/span><a href=\"https:\/\/forum-de.heredis.com\/\">Benutzer-Forum <\/a><span style=\"font-weight: 400;\">von Heredis <\/span><\/h5>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8220;1\/3&#8243;][vc_column_text animation_delay=&#8220;200&#8243;]<\/p>\n<h4><i class=\"fas fa-question-circle\"> <\/i> H\u00e4ufig gestellte Fragen<\/h4>\n<h5><span style=\"font-weight: 400;\">Hier geht es zu <\/span><a href=\"https:\/\/help.heredis.com\/de\/category\/faqs-und-tipps\/\">unseren FAQ!<\/a><\/h5>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column]<div class=\"eut-element eut-hr \" style=\"\"><div class=\"eut-line-divider\"><\/div><\/div>[vc_column_text animation_delay=&#8220;200&#8243;]<\/p>\n<h3><strong>Weitere Kontaktm\u00f6glichkeiten<\/strong><\/h3>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column width=&#8220;1\/3&#8243;][vc_column_text animation_delay=&#8220;200&#8243;]<\/p>\n<h5><i class=\"fa fa-envelope\">\u00a0<\/i> Per Post<\/h5>\n<p>HEREDIS SCOPARL<br \/>\nAtrium du Mill\u00e9naire<br \/>\n78 all\u00e9e John Napier<br \/>\nCS 49458<br \/>\n34961 MONTPELLIER CEDEX 2<br \/>\nFRANCE[\/vc_column_text][\/vc_column][vc_column width=&#8220;1\/3&#8243;][\/vc_column][vc_column width=&#8220;1\/3&#8243;][vc_column_text css=&#8220;.vc_custom_1793287125882{margin-top: 0px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}&#8220; animation_delay=&#8220;200&#8243;]<\/p>\n<h5><i class=\"fa-solid fa-user-plus\"><\/i>\u00a0 \u00dcber unsere sozialen Netzwerke<\/h5>\n<p>[\/vc_column_text]<div class=\"  uavc-icons \">\n<a class=\"aio-tooltip 6af72febbecbb\" href=\"https:\/\/www.facebook.com\/heredis.de\" target=\"_blank\" rel=\"noopener\"  data-toggle=\"tooltip\" data-placement=\"\" title=\"\"><div class=\"aio-icon circle \" data-animation=\"\" data-animation-delay=\"03\" style=\"color:#FFFFFF;background:#1E1E1E;font-size:16px;margin-right:2px;\">\n\t<i class=\"Defaults-facebook facebook-f\"><\/i>\n<\/div><\/a>\n<a class=\"aio-tooltip 6af72febbed68\" href=\"https:\/\/www.youtube.com\/playlist?list=PLu79b-v9nnWGjNvENdrlj1jxSKDlgy7Pj\" target=\"_blank\" rel=\"noopener\"  data-toggle=\"tooltip\" data-placement=\"\" title=\"\"><div class=\"aio-icon circle \" data-animation=\"\" data-animation-delay=\"03\" style=\"color:#FFFFFF;background:#1E1E1E;font-size:16px;margin-right:2px;\">\n\t<i class=\"Defaults-youtube-play\"><\/i>\n<\/div><\/a><\/div>[\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row][vc_column][\/vc_column][\/vc_row][vc_row][vc_column width=&#8220;1\/4&#8243;][vc_column_text animation_delay=&#8220;200&#8243;]\u26a1 Sofortige Hilfe bei Standardfragen[\/vc_column_text][\/vc_column][vc_column width=&#8220;1\/4&#8243;][vc_column_text animation_delay=&#8220;200&#8243;]\ud83d\udd52 Rund um die Uhr erreichbar[\/vc_column_text][\/vc_column][vc_column width=&#8220;1\/4&#8243;][vc_column_text animation_delay=&#8220;200&#8243;]\u2705 Automatische Weiterleitung an unser Fachteam[\/vc_column_text][\/vc_column][vc_column width=&#8220;1\/4&#8243;][vc_column_text animation_delay=&#8220;200&#8243;]\ud83d\udca1 Alle Ihre Fragen zu Heredis[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_empty_space][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text animation_delay=&#8220;200&#8243;] Schreiben Sie uns \u00fcber eines der folgenden Formulare: [\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column width=&#8220;1\/4&#8243;][\/vc_column][vc_column width=&#8220;3\/4&#8243;][vc_column_text animation_delay=&#8220;200&#8243;]Eine Frage zum Schutz Ihrer personenbezogenen Daten und Ihren Rechten? 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