{"id":70685,"date":"2019-01-28T09:10:19","date_gmt":"2019-01-28T08:10:19","guid":{"rendered":"https:\/\/home.heredis.com\/mise-a-jour-heredis\/"},"modified":"2025-09-02T11:18:04","modified_gmt":"2025-09-02T10:18:04","slug":"heredis-update-family-tree-update","status":"publish","type":"page","link":"https:\/\/home.heredis.com\/en\/heredis-update-family-tree-update\/","title":{"rendered":"Heredis update"},"content":{"rendered":"
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Whatever your version of Heredis, updating is easy!<\/span><\/h2>

You get security patches, better performance and especially additional features.<\/strong> Heredis, of course, has the same philosophy: the Immediate family, input tools, navigation menus, your toolbar and your preferences…
\nIn addition, you get FREE technical support<\/strong> via email to convert your file, in case of a problem.<\/p><\/div>[\/vc_column][\/vc_row][vc_row padding_top=”50″ padding_bottom=”50″][vc_column width=”1\/3″]

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Check the compatibility of your Mac or Windows operating system.<\/p><\/div>

See compatibility<\/span><\/a><\/div>[\/vc_column][vc_column width=”1\/3″]
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Download and install the update. Your file is automatically converted.<\/p><\/div>

make the update<\/span><\/a><\/div>[\/vc_column][vc_column width=”1\/3″]
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Enjoy online help,<\/a> and FREE email support during 2 years.<\/p><\/div>

Technical assistance<\/span><\/a><\/div>[\/vc_column][\/vc_row][vc_row heading_color=”light” bg_type=”image” bg_image=”13296″ bg_image_type=”parallax” color_overlay=”dark” opacity_overlay=”60″ font_color=”#ffffff” padding_top=”90″ padding_bottom=”90″][vc_column]

Questions<\/span><\/h2>[vc_tta_accordion collapsible_all=”true” active_section=”20″][vc_tta_section title=”Am I entitled to the update?” tab_id=”1548752679899-afa4239a-1e34″][vc_column_text css=”” animation_delay=”200″]Once you’ve purchased Heredis (Windows or Mac) in the past, you can update to the new version of Heredis with a privileged rate.<\/a><\/span>[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”What happens to my genealogies and media?” tab_id=”1548752679923-1c737629-1d63″][vc_column_text]Once the update is installed, start this new version and click “Open a genealogy.” This allows your old data to be converted and imported into the new version. So you find all of your work.<\/span>[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”What happens to my Heredis Online account?” tab_id=”1548752848856-4b08f1bc-b04d”][vc_column_text]You keep your Heredis Online account. You’ll just need to log in to your Heredis account from your software to continue to enjoy it. Click the Heredis Online icon from your software and then manage my account. If you’ve lost your password, you can ask for a new one.<\/span>[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Is there a problem? A question?” tab_id=”1568966573019-2362da34-468a”][vc_column_text css=”” animation_delay=”200″]Do you have a problem with one of our products and need technical assistance? Check out our knowledge base, <\/a>ask for help on our discussion forum<\/a> or open a support ticket.<\/a><\/p>\n

Do you need help with an order, information about our products and services? Contact us by email<\/a>[\/vc_column_text][\/vc_tta_section][\/vc_tta_accordion][\/vc_column][\/vc_row][vc_row][vc_column]

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What's new Heredis<\/span><\/h2>

Discover the new features, improvements and optimizations of the latest version of Heredis. Each new version is an opportunity to fix bugs and increase performance!<\/p>

What's new<\/span><\/a><\/div><\/div>[\/vc_column][\/vc_row]\n<\/div>","protected":false},"excerpt":{"rendered":"

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