{"id":77493,"date":"2024-02-01T12:02:49","date_gmt":"2024-02-01T11:02:49","guid":{"rendered":"https:\/\/home.heredis.com\/?page_id=77493"},"modified":"2025-12-22T11:06:17","modified_gmt":"2025-12-22T10:06:17","slug":"contact-customer-service-crm7","status":"publish","type":"page","link":"https:\/\/home.heredis.com\/en\/contact-customer-service-crm7\/","title":{"rendered":"[Brouillon]-Contact customer service (crm7)"},"content":{"rendered":"
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How can I contact HEREDIS customer service?<\/span><\/h1><\/div>[\/vc_column][\/vc_row][vc_row][vc_column width=”1\/2″][vc_column_text]\n
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\u00a0<\/i> By mail<\/h5>\n

HEREDIS SCOPARL
\nAtrium du Mill\u00e9naire
\n78 all\u00e9e John Napier
\nCS 49458
\n34961 MONTPELLIER CEDEX 2
\nFRANCE<\/p>\n<\/div>\n[\/vc_column_text][\/vc_column][vc_column width=”1\/2″][vc_column_text]\n

\u00a0<\/i> By email<\/h5>\n

Please fill in the forms below and select the appropriate topics in order to help our staff process your request as efficiently as possible. Requests which are not properly routed will take much longer to process. Fill in the form below to contact our services.<\/a><\/span>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_empty_space height=”300px” css=”.vc_custom_1701078710463{background-image: url(https:\/\/home.heredis.com\/wp-content\/uploads\/2023\/11\/support-24.jpg?id=77148) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}”][\/vc_column][\/vc_row][vc_row section_id=”question”][vc_column][vc_empty_space]

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Is your request related to sales or to a technical issue?<\/span><\/h3>[vc_empty_space][vc_row_inner][vc_column_inner width=”1\/2″]
Do you have a problem with an order, a question about our online store or an e-mail you've received?<\/span><\/h5>

If you have a question about an order, a price or any other sales-related issue, have you considered checking our Frequently Asked Questions?<\/p>

Have a look at our Frequently Asked Questions<\/span><\/a><\/div><\/div>[\/vc_column_inner][vc_column_inner width=”1\/2″]
Got a question about using the software? Having a technical problem?<\/span><\/h5>

If you have a question about using our program, you should take a look at our Knowledge Base.
\nIf you are experiencing a technical problem or error message, have you visited our Help Center?<\/p>

Take a look at our Knowledge Base<\/span><\/a>Visit our Help Center<\/span><\/a><\/div><\/div>[\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row][vc_column][vc_empty_space]
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I still want to send a message to the ...<\/span><\/h3>[vc_empty_space]
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Heredis Customer Service is currently experiencing an exceptional volume of requests, leading to longer response times than usual. Please note that delays may extend up to one month. We sincerely apologize for any inconvenience caused and appreciate your understanding. The Heredis Team<\/p> <\/i><\/div>[\/vc_column][\/vc_row][vc_row][vc_column width=”1\/2″][vc_tta_accordion c_align=”center” c_icon=”triangle” collapsible_all=”true” active_section=”0″][vc_tta_section i_icon_fontawesome=”fas fa-store” add_icon=”true” title=”Sales department” tab_id=”1701077231979-fbe3dc91-338d”]\n

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